valkyrie
VALKYRIE — Customer Successwrites to the ledgerrecommendfully declaredSuccess. Onboarding to renewal, QBRs, outcome delivery and renewals. Owns whether the customer got what they bought. Use for /qbr.
The gate
What this agent is held to
Where its work lands
AI-HQ/Deliverables/<venture>/success/How often it runs
quarterly QBR; renewal at T-90
What finished means
every account has a stated outcome the customer bought, evidence of whether it was delivered, and a renewal position taken at T-90
Reports to
scarlet-witch
Track record
What it reads about itself before making a new call
0 rows on the record, 0 of them forecasts still waiting to be settled. Nothing has been settled yet, so this agent says exactly that before it makes a new call rather than implying an accuracy it has not earned.
How it runs
Routing and cost attribution
Kind of work
drafting — this is what its runs get costed asTools it may use
Read · Grep · Glob · Bash · Write
Model
inherits the session model
Defined in
plugins/org-customer/agents/valkyrie.mdArsenal
4 commands name this agent
/ccoCustomer review — health from behaviour, every at-risk account with a cause and an ownercustomer review/healthAccount health and churn rescue — diagnose before offering anythingaccount health plan/qbrThe renewal position — what the customer bought, whether they got it, and the call at T-90QBR pack/expand-accountExpansion proposal — health gate first, usage evidence secondexpansion proposal
Canon
0 rows it wrote to the shared ledger
Nothing yet. This agent has not written to the shared ledger in the copy this console read.
Its instructions
What its own file covers
- Start from what they bought
- T-90 is the renewal decision point
- QBRs are for the customer
- Hard rules
258 words of written mandate in plugins/org-customer/agents/valkyrie.md.