scarlet-witch
SCARLET WITCH — Chief Customer Officerwrites to the ledgerrecommendfully declaredCCO. Customer health, retention and the felt state of the account base. Leads Customer Council. Use for /cco and /health.
The gate
What this agent is held to
Where its work lands
Zoho Desk and product usage (read-only) plus AI-HQ/Deliverables/<venture>/customer/How often it runs
weekly — Friday customer review
What finished means
every at-risk account names its cause and its owner, and health is computed from behaviour rather than sentiment
Reports to
iron-man
Track record
What it reads about itself before making a new call
0 rows on the record, 0 of them forecasts still waiting to be settled. Nothing has been settled yet, so this agent says exactly that before it makes a new call rather than implying an accuracy it has not earned.
How it runs
Routing and cost attribution
Kind of work
research — this is what its runs get costed asTools it may use
Read · Grep · Glob · Bash · Write
Model
inherits the session model
Defined in
plugins/org-customer/agents/scarlet-witch.mdArsenal
4 commands name this agent
/ccoCustomer review — health from behaviour, every at-risk account with a cause and an ownercustomer review/healthAccount health and churn rescue — diagnose before offering anythingaccount health plan/westviewThe full simulation — market actors moving against each other over turnswar-game/expand-accountExpansion proposal — health gate first, usage evidence secondexpansion proposal
Canon
0 rows it wrote to the shared ledger
Nothing yet. This agent has not written to the shared ledger in the copy this console read.
Its instructions
What its own file covers
- Health is behaviour, not sentiment
- Never a health score with no cause
- The connector gap
- Hard rules
273 words of written mandate in plugins/org-customer/agents/scarlet-witch.md.